Page don't render

Bugs
1

Hi Support.

I have sent you new login credentials via the WordPress user console to assist with the problem at hand.

Just to update on this page: Airtime Packages | Ukutel

1.) After editing the above page, no content was rendered to the live site - we sat with a blank page

2.) New content does show if I add it in a new section, hence I have put a “under construction” message there for our visitors while I await for the issue to be resolved.

3.) Copying and pasting the current content to a new page is also not working

4.) The problem is specific to only this page

Environment info

  • WordPress version: 6.5.3
  • Cwicly Plugin version: 1.4.1
2

Hi,

This is very common these days, well, you can clear your browser cache or try accessing the page in incognito mode. If you are using a caching plugin (WordPress Cache), clear the cache from the plugin settings.

If you still the same issue, then temporarily deactivate all plugins except for the Cwicly Plugin to check if there’s a conflict causing the issue. If the content appears, reactivate the plugins one by one to identify the culprit.

Thanks
Jenny

3

Hi Jenny.

Thank you for the recommendations…unfortunately the problem persists.

4

I don’t think it’s a Cache issue: If I copy the existing content from this page to a completely new page, the same content I’ve copied over stays hidden

5

Please check to see if you have specified a visibility condition on any of the blocks.

Screenshot 2024-05-27 at 16.42.51

6

image
Thank you for the advice about “Conditions”.

I can report that the issue has been resolved, but there is a bug.

I had to tick (highlight) the “AND” option so it turns blue for all 100 blocks on this page.

Why all of them turned off all at once at the time, I have no idea… and the issue now is that they turned themselves off again…BUT the page is displaying correctly