We have six language versions of our website using WPML, and Cwicly is counting each version as a separate active website. Unfortunately, we cannot upgrade our license via your interface, which is preventing us from launching five of the languages due to licensing issues. It’s worth noting that we are not using multi-site implementation, but we need the license to work for all WPML language versions.
eg.
- example.com/en
- example.com/en-us
- example.com/fr
- example.com/fr-fr
- example.com/es
- example.com/es-mx
- example.com/de
- example.com/de-de
- example.com/ja
- example.com/ja-jp
- example.com/zh-hans
- example.com/zh-cn.
Therefore, we kindly request that you allow us to upgrade the license or fix this issue as soon as possible. We have already contacted your support team via email multiple times and are eagerly waiting for a resolution as it is crucial for us to launch the website in different WPML languages. Thank you for understanding the urgency of this matter.