Backend: White page when click on Cwicly

Description:

After opening the backend site for the first time, clicking on Cwicly opens a white page.
To access templates, It needs to click twice.

Insert Images, Videos or GIFs

Imade video but upload video is unavailable.

Environment info

  • Browser: Chrome
  • WordPress version: 5.9.3
  • Gutenberg Plugin version: deactivated
  • Cwicly Plugin version: 1.1.0.6
  • Cwicly Theme version: 1.0.3

Hi there.

Apologies for the trouble.
This happened to us once during final tests but we were not able to reproduce it.
Is this happening consistently?

Thanks for the report.

Every time I open the site for the first time.
After clicking twice, it will never happends again until I close and reopen the site.
This trouble is very new with last update (version 1.1.06) and never happends before.

Thanks.

Yes we are aware this has arisen with the latest update.
Could you possibly open your browser console when you have the blank page and tell me if there are any errors?
Much appreciated.
Sorry for the inconvenience.

1 Like

Browser: Chrome

Hi there.

This should be fixed in the latest update.
Thanks for reporting it!